Contact
Talk to us.
One address reaches the person who runs JobRadarly. There is no ticket queue and no chatbot — the message goes to a real inbox and a real person answers it.
What to write about
- Payments and refunds — quote the date and the amount of the purchase. See the refund policy in the Terms of Service.
- Privacy, access and deletion — ask to see your data, correct it, or have your account and everything in it deleted. See the Privacy Policy.
- Points and billing questions — a charge you do not recognise, or a balance that does not match what you expect.
- Anything else — a bug, a wrong analysis, a suggestion, or a complaint. Complaints are answered too, in writing.
Before you write
Two things make a reply much faster:
- Write from the same email address as your account, so we can find it. A refund or a deletion request from an address we cannot match to an account cannot be actioned.
- If it is about a specific job or a specific analysis, tell us the job title and the company. We cannot look up an analysis from a job id alone.